All posts on March, 2017


Trailblazers

A Solution for the Uber CEO’s Anger Problem

Uber CEO Travis Kalanick has earned a reputation for having a short fuse. In addition to his apparent personal anger management issues, there are the stresses that come with running a giant company — and Uber recently has been losing executives. When it rains, it pours. What’s happening with Kalanick, and can Uber recover its mojo? Many people have issues with anger, but few are in the spotlight.

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Sales

Translating Website Visits Into Quality Leads

Back in the day — like, 1993 — every company had to have a website because it was the thing you did! A website was something new, fresh and shiny, and it allowed the marketing team to reach more people than ever before. It was on the Internet, which automatically made your company seem cool. It was totally rad! Within about 18 moths, though, everyone had a website and the novelty wore off.

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Tech Law

House Votes to Kill Privacy Rules Binding ISPs

The House of Representatives has approved the Congressional Review Act, undoing privacy restrictions imposed on ISPs during the Obama administration. The Senate passed the CRA last week in a 50-48 vote along party lines. The White House has expressed support for the CRA. “This is one time I believe the White House,” remarked John Simpson, privacy project director at Consumer Watchdog.

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Deals

It’s Mud Season Again

It’s mud season here in New England — that time of year when everything merges into an amorphous mess. The gray sky merges with a gray landscape made into slop by continual rains and dirty gray melting snow. It’s hard to tell where one thing ends and another begins. Eventually the sun comes out and dries everything, the sky becomes distinct from the horizon, plants bloom, and order is restored.

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Tech Law

Why Are Health Records So Valuable to Cybercriminals?

Protecting the data in electronic health records did not start with the advent of HIPAA, as many people think. Protecting health records has been a critical requirement in the healthcare space since the computers became a fixture in hospitals. However, HIPAA added public reports of fines issued for covered entities’ failure to properly protect data contained within EHRs.

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3 paths to analytics leadership roles

In the past couple of years, organizations in all kinds of industries have created hundreds of new executive roles in analytics. Employers are on the hunt for leaders who not only understand the massive amounts of data at their disposal, but also are able to identify the threats and opportunities that arise as the analytics landscape evolves.

According to research firm Gartner, the role of chief data officer (CDO) is new to most organizations — more than 80 percent added the role in the last two years, and 60 percent of current CDO positions were created in 2015. So who are the people who have taken charge of analytics initiatives, and how did their professional experiences lead them to their new roles?

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Deals

Amazon Confirms Deal to Buy Middle East E-Commerce Leader Souq.com

Amazon has agreed to buy Souq.com, the leading online retailer in the Middle East, reportedly edging out rival Emaar Malls’ $800 million offer. Terms of the agreement were not disclosed, but Amazon reportedly agreed to pay less for Souq than Emaar had offered. Souq, led by cofounder and CEO Ronaldo Mouchawar, claims to be the largest online retail and marketplace platform in the Arab world.

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Trends

Competition and Regulation Threaten Sharing Economy Markets

Eighty-three percent of U.S. broadband households, or more than 250 million consumers, own and use a smartphone. A recent beneficiary to this mass adoption has been the sharing economy phenomenon, which includes sharing apps such as Uber, Lyft and Airbnb. These business models are augmented by real-time data including location, instant gratification, on-demand pricing, and easy payment options.

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DataStax sets sights on customer experience

Enterprises are increasingly seeing the need for their data to generate real-time, contextually aware insights in milliseconds or even microseconds — providing personalized responsiveness every time a customer taps a screen, changes lanes in a car and so on.

Responding to this need to support what it describes as the “right-now economy,” DataStax, a specialist in database software for cloud applications built on the open source foundations of Apache Cassandra and Apache TinkerPop, last week announced its adoption of a comprehensive strategy to help enterprises design and implement Customer Experience (CX) applications.

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Data the key ingredient for restaurant chain success

Businesses have more data than ever about their operations, supply chains and customers. The problem is often they can’t see it, don’t know where it is, and don’t have an easy want to pull it all together and analyze it. So, they are unable to make smart decisions and can lose thousands of dollars a year. 

It’s a challenge restaurant franchisors such as CraftWorks Restaurants and Breweries Inc. face. CraftWorks has found a solution, though—OnDemand software from ArrowStream

+ Also on Network World: 8 big data predictions for 2017 +

OnDemand does the “dirty work” of collecting data from food distributors, cleaning the data, analyzing it and putting the information front and center for supply chain restaurant managers, said Jeff Dorr, chief customer officer of ArrowStream. 

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Machine learning proves its worth to business

Machine learning couldn’t be hotter. A type of artificial intelligence that enables computers to learn to perform tasks and make predictions without explicit programming, machine learning has caught fire among the hip tech set, but remains a somewhat futuristic concept for most enterprises. But thanks to technological advances and emerging frameworks, machine learning may soon hit the mainstream.

Consulting firm Deloitte expects to see a big increase in the use and adoption of machine learning in the coming year. This is in large part because the technology is becoming much more pervasive. The firm’s latest research shows that worldwide more than 300 million smartphones, or more than one-fifth of units sold in 2017, will have machine learning capabilities on board.

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Google makes AI talent play with Kaggle buy

If you’re a company entrenched in an arms race for artificial intelligence (AI) technologies, you could do worse than tapping into a pool of thousands of data scientists to augment your digital products and services.

That’s the pole position Google holds after acquiring crowdsourcing platform Kaggle last week for an undisclosed sum. Some 600,000 professional data crunchers use Kaggle to build prediction models for such heady challenges as cancer detection and heart disease diagnoses. And experts say Kaggle could help Google facilitate broader adoption of AI technologies.

“Data science and machine learning is now global and this is a validation of the idea that Google recognizes that most of the smartest people in the world work for somebody else,” Neil Jacobstein, who chairs the artificial intelligence and robotics track at Singularity University, told CIO.com. “This is potentially a very positive move, I think, that could make everybody more competitive.”

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